Information About HealthTap

HealthTap is a nationwide virtual healthcare company that provides affordable, on-demand primary care to Americans of all ages. Members pay a low monthly fee for access to their doctor of choice and can forgo unnecessary urgent care visits, lab tests and prescriptions.

HealthTap boasts an expansive network of over 90,000 U.S.-based board-certified doctors who undergo an exhaustive credentialing process. Plus, their customer support team is available 24/7 to answer any queries or worries members may have.


If you are a medical professional searching for an efficient way to run your practice, or a patient seeking the highest quality care possible, HealthTap is one of the premier telemedicine platforms that connects users to licensed doctors around the world.

The service offers patients a range of features to get the care they need. Eval360, for instance, allows users to establish long-term PCP relationships that address chronic illnesses like heart disease and diabetes.

Multidisciplinary care teams are an effective strategy for treating long-term conditions. These groups include nurses, dietitians and primary physicians who collaborate to provide patients with high-quality, coordinated care.

Talk to Docs

HealthTap provides 24/7 online access to two doctors per device, enabling users to ask questions, receive prescriptions, arrange referrals to specialists and view lab results. Plus it boasts an expansive library of doctor answers to user inquiries so members never have to wait long for an answer.

Multidisciplinary care is an increasingly sought-after treatment option for complex and chronic conditions. This involves a team of healthcare professionals, such as nurses, dietitians, and primary care physicians working together.

Talk to Docs is a new app from HealthTap that allows voice activation without typing in your question. It utilizes natural language processing and advanced voice recognition technologies to understand what you’re saying and provide the most suitable doctor answers.

Multidisciplinary care teams are an invaluable strategy for healthcare organizations and hospitals, offering patients better outcomes by connecting medical professionals to experts across different fields. Furthermore, these teams help prevent errors and delays in treatment.

HealthTap Concierge

HealthTap Concierge is an online service that connects patients to their doctors via HD video, text chat and voice. This enables people to get advice or medication refills with no wait time at all from the convenience of their smartphone or personal computer.

HealthTap Concierge requires doctors who join it be licensed to practice medicine and have passed an extensive credentialing process. Once accepted, these doctors are provided with turn-key Virtual Practices at no cost, enabling them to quickly establish paid virtual office hours and provide better care to more patients.

Gutman explained that their goal is to create an “end-to-end” experience where technology aids patient goals rather than getting in the way. They provide free information about health, lifestyle and fitness topics as well.

The app also provides a range of checklists that patients can utilize to improve their health. These guidelines are based on healthy behaviors and can be found through the HealthTap app or by searching for them online. These resources can be utilized at either the start or end of a virtual consult.

HealthTap Urgent Care

HealthTap Urgent Care allows members to book an online video visit with an online doctor for medical issues like allergies, flu and colds within minutes. They can also receive prescriptions and lab tests from their doctor at any pharmacy of their preference.

HealthTap’s network of 90,000 doctors covers 147 specialties and can prescribe medication, order lab tests and give referrals. Furthermore, its physicians answer questions about symptoms and provide potential causes.

HealthTap members enjoy free access to an AI-powered symptom checker as well as emergency appointments with online doctors for $99 (or their insurance copay). The company accepts several insurance plans, such as Anthem Blue Cross, Aetna, and UnitedHealthcare.

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